Danny
Chief Operating Officer
Danny
Chief Operating Officer
Extensive Experience in IT and Customer Solutions
Danny brings over 14 years of experience in the IT sector, having begun his career as a Technical Architect. Over the years, he has developed deep expertise in Customer Experience, CRM, and Contact Centre Solutions, with a particular focus on platforms such as Oracle Siebel, Salesforce, and Genesys. As his career progressed, he gained strategic experience across various domains including product development, pre-sales, business development, and sales management, working across multiple industries.
Holistic View of Business Processes and Customer Journeys
With a solid IT foundation and strong proficiency in sales techniques, Danny is able to take a holistic view of business processes. His ability to understand the full customer journey and the challenges faced at each touchpoint allows him to grasp the intricacies of both sales and service within the broader partnering ecosystem. This insight empowers him to engage meaningfully with customers and end users, fostering stronger relationships and more effective communication that lead to long-term client partnerships.
Leading ISTAR Technology's Operational Excellence
Danny joined ISTAR Technology Limited as Chief Operating Officer, building upon the core competencies he refined during his leadership at PT Solusi Tiga Selaras. At ISTAR, he now focuses on delivering comprehensive system integration and design, with an emphasis on omni-channel solutions. His mission is to provide clients with top-tier talent and technology, ensuring each solution is precisely tailored to meet customer needs.